Notifications and updates

Greenlight lets people know when something needs them, using monday.com’s own notifications. Nobody has to keep checking.

Who gets told, and when

• Approvers, when it’s their turn. For example: Sam needs your approval on “Homepage banner” (Team review). Open the item’s Approvals tab to decide.
• The person who asked, when the item reaches a stage with outside approvers, so they can send the link. For example: “Homepage banner” is ready for Client sign-off. Send the approval link to client@example.com from the item’s Approvals tab.
• Whoever created an automation, if that automation couldn’t start an approval, with the reason and what to do. See Troubleshooting.

Greenlight's notifications appear in the monday.com bell, like any other.

monday.com can also send these to you by email or on your phone, depending on your notification settings in monday.com.

Greenlight doesn’t send a separate notification for the final decision. It’s posted in the item’s updates (see below). If you want one, add an automation such as When a Greenlight approval is decided, notify someone. See Automations.

Outside approvers don’t get monday.com notifications. You send them their link yourself (see Get sign-off from clients).

Everything is written down

Each step is posted to the item’s Updates, so the whole story sits where your team already talks about the work:

• Approval requested by Sam.

• Approved by Sam. Moved to stage Client sign-off.

• Approved. Final sign-off by client@example.com.

• Resubmitted for approval by Sam (round 2).

Requests for changes and rejections are posted with the note the person wrote. If someone changes the Approval column by hand and Greenlight puts it back, that’s posted too.

The item's updates, newest first.